Amazon Web Services Service Level Agreement

AWS has released a Service Level Agreement (SLA) for AWS Systems Manager, which provides availability guarantees for AWS Systems Manager. The Service Level Agreement for Amazon EC2 includes several IT services, including: AWS provides all the tools and services needed to build a robust, highly available, and highly secure cloud infrastructure, but it`s up to you, as a customer, to ensure that best practices are followed, that you adhere to AWS Well Architected principles, and that you have your responsibilities under the AWS Shared Response Model: It`s also important to make sure you have good observability of your application infrastructure – if you don`t recognize service outages, you can`t assert claims against the SLA, so you risk missing out on credits…

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